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New Windows Offer Improved Energy Efficiency for Phoenix Homeowner


Project Scope

  • Type: Home/Residence
  • Industry: Retail
  • Location: Phoenix, AZ
  • Age of Structure: 47 yrs old (1973)
  • Area of Structure Involved: Kitchen, Bedrooms, Office and Living Room

replacement impervia series fiberglass windows

newly installed fiberglass impervia series windows

This home, which now resides in a quiet older neighborhood of north Phoenix, was built in 1973 and purchased in 2004 by Craig Cummings. Upon deciding to begin a remodel this year, Craig researched several window companies before honing in on Pella Windows & Doors of Arizona

Craig had requested an appointment online to replace seven windows. The opportunity came through our Scottsdale showroom which was assigned to our newest sales representative, James Marabella.

Craig’s primary concern was the amount of heat coming through his old aluminum windows and the overall appearance of his home. As part of a walk-through, James explained the installation process, took measurements, and pointed out further concerns with the old windows. He also used a heat lamp to show the efficiency of Pella’s Sun-Defense Low-E windows, demonstrating how the windows reflect the heat and block the harmful UV rays.

Before the order was placed to Craig’s specifications, the measurements were verified by one of our installers to ensure a perfect custom fit. The windows being replaced were in the kitchen, living room, bedrooms and office. This project was a combination of a slump block and full frame install with stucco repair. 

Craig was very satisfied with the install, his overall experience with Pella Windows & Doors and the professionalism of James throughout the entire project. 

A few weeks later, James received an e-mail from a neighbor right across the street from Craig, stating she was jealous and now excited about replacing her windows with Pella as well and set an appointment.

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Products Used In This Project

About The Author

Adam began his career with Pella in May of 2000 in Seattle, Washington as a sales consultant for the local branch. Over the course of his career, Adam has held a variety of positions in Sales, Marketing and Operations. Adam relocated to Arizona in 2004 with his wife and two daughters to join the Pella Mountain West team. His passion for the construction industry is driven by the ability to see both big and small projects develop from simple ideas to transformed spaces. He enjoys helping Pella customers learn and see how impactful our windows and doors can be to a home’s design, style, functionality and energy efficiency. Outside of work, Adam enjoys following his hometown Seattle Seahawks, listening to music, traveling and spending time with family and friends. Adam is also a proud former United States Marine and continues to apply the life lessons learned during his service.

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*Reduction in sound based on OITC ratings of Pella Lifestyle Series windows with respective performance package compared to a single-pane wood or vinyl window with an OITC of 19. Calculated by using the sound transmission loss values in the 80 to 4000 Hz range as measured in accordance with ASTM E-90(09). Actual results may vary.