Service

Request For Service

Pella Windows and Doors of Atlanta does not service the following products:

Please use the contact information below to service these particular products. 

Storm doors

Call 800-305-8503

Garage doors

Call 1-844-575-7934
pellagaragedoors.com

Skylights

Call 1-800-808-3589
veluxusa.com

Please note:

Unless your products are still under warranty, a service charge of $160 will be applied.
*additional charges may apply; to be determined with service team member prior to scheduling  

To see if you're still under warranty, 
please, refer to Pella Warranties.

To avoid a service charge,
please refer to the Support Library

Lowe's National Contact Line

Call 1-800-374-4758

At Your Service
service

You're buying more than just a window or door. You're getting the experience and service of local Atlanta Pella professionals committed to your satisfaction. We’ll do everything we can to make working with us easy and flexible.

Pella Care Guarantee

Pella Care GuaranteeThe Pella Care Guarantee is available exclusively for replacement customers who

purchase and install Pella products through their local Pella Windows & Doors showroom. The Pella Care Guarantee is not available through other retail stores. Pella Certified

Installation is just as important as your windows and doors. That’s why we do more than just protect your new products – we also cover the installation.

Your Pella project is backed by our Pella Care Guarantee – our package of product warranties and installation warranty and service agreement that cover your products and their installation – including labor – for up to 10 years.

Learn more about our Pella Care Guarantee.

For our customers who have purchased windows and doors through one of our showrooms and had them installed by one of our Pella team members, you get the confidence of a replacement job done right  The Pella Promise.

Pella Support

What does my window quote includeGet best-in-class support from Pella. Look up serial numbers, learn more about service visits, register your products, look for replacement parts and more.

Visit the Pella Support Center.

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