Austin French Doors

Pella recommends you inspect your windows and patio doors at least annually as part of a home checkup. Maintenance can prolong the life of your Pella windows and doors and will help ensure maximum warranty coverage.

As needed, clean, repaint or restain your windows and patio doors, and recaulk around them to help maintain optimal performance. Also, be sure to regularly check for leaks and improper drainage above or around vents and sprinkler systems that may subject your windows and patio doors to prolonged water exposure.

Review the Maintenance section of the Pella Window and Patio Door Owner's Manual for additional details about how to properly maintain the interior and exterior of your Pella windows and patio doors.

A soft cloth and mild cleaner may be used on most Pella hardware finishes.

Living finish Oil-Rubbed Bronze hardware will develop its own unique patina with use, care and handling. Simply wipe the hardware with a soft cloth so as not to damage the finish. The changing of color on the hardware is not a warranty issue.

The solid brass hardware used on some previous vintages of Pella wood hinged (French) patio doors has a clear protective coating to prevent tarnishing. Download instructions to care for solid brass hardware.

For additional information about how to properly care for your Pella windows and doors, refer to the Cleaning section of the Pella Window and Patio Door Owner's Manual.

For further assistance, submit a request to Pella Corporation's customer support team or call (877)-473-5527.

If your French patio door has two panels, and one panel has a nonoperable handle, the main panel locks and unlocks like the Multipoint Locking System:

• Turn the thumbturn lock inside or use the key outside to unlock the door. To open the door, grasp the handle and push down, then operate the door.
• To engage the multipoint lock, close the door and lift up the handle.
• To lock the door so that it requires a key to unlock it from the outside, either turn the keylock on the exterior or turn the thumbturn lock on the inside with the handle raised. Test the door to make sure it is locked.

The stationary panel locks and unlocks with flushbolts at the top and bottom of the panel. To disengage these flushbolts, find the black levers located on the strike plate and push the levers in, then up or down. There are small icons on the strike plate to denote the locked or unlocked position.

Clean the interior and exterior frame surfaces with warm, soapy water and rinse thoroughly. Stubborn stains and deposits may be removed with mineral spirits. Or Pine-Sol® can be applied with a clean, dry cloth or towel. Do not use abrasives. Do not scrape or use tools that might damage the surface. Should you need it, touch-up paint is available at the Pella Window and Door Showroom nearest you.

Clean the window sill using the brush attachment on a vacuum and vacuum off any debris.

It is normal for water to accumulate in the sill and track. On products with weep holes, the water is intended to drain to the outside via the drainage or "weep" holes.

• To clean the weep (drainage) system, check to make sure that the weep holes are clear of obstruction (dirt, sand, or building materials).
• To clean the weep holes, use a small, soft brush to clear the opening. Weep holes may be located both inside and outside the window in the bottom of the frame. If the window is "stacked," there may be weep holes between the units.

Warnings:

• Do not use abrasive or caustic solvents as they may damage your windows or patio doors.
• Do not scrape or use tools that might damage the surface.
• Do not power-wash.
• Review the Cleaning section of the Pella Window and Patio Door Owner's Manual for additional details about how to properly clean your Pella windows and patio doors.

Turn the thumbturn lock inside or use the key outside to unlock the door. To open the door, grasp the handle and push down, then operate the door.

To engage the multipoint lock, close the door and lift up the handle. To lock the door so that it requires a key to unlock it from the outside, either turn the keylock on the exterior or turn the thumbturn lock on the inside with the handle raised. Test the door to make sure it is locked.

Watch how to lock and unlock your French patio door with Multipoint Locking System.