Pella Now Offers Virtual Appointments

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At Pella, we care about our customers and are committed to helping with the home projects that matter most to you. Even in these unprecedented times, we still believe the best way to get the right windows and doors for your home is by speaking with one of our helpful Pella Professionals. Now, we’re pleased to make that process easier than ever with the addition of our virtual appointments1. Virtual appointments provide homeowners the opportunity to discuss their project and our various Pella product offerings with a knowledgeable window and door expert all from the comfort and convenience of home. 

In addition to offering virtual appointments, in-home appointments can still be scheduled in available markets. Pella experts will be limiting personal contact and will be following the direction of the Center for Disease Control, local health authorities and federal, state and local mandates. Pella Window & Door showrooms will be open by appointment only, as available in each local market. 

All About Virtual Appointments

Pella was founded 95 years ago on the principle of finding innovative solutions to everyday problems and caring deeply for our customers. Our free virtual appointments are just another way we are available to help homeowners with window and door replacement projects. A virtual consultation allows you to discuss the window and door replacement options you’re interested in with one of our experts, get a quote and even purchase products all through video. 

How do I schedule a virtual appointment?

You can schedule a virtual appointment online. After successfully scheduling your appointment, you will receive a confirmation email from Pella.

How do I connect to a virtual appointment?

On the day of the appointment, simply click the virtual conference link provided in the email from your local Pella expert. You can then connect with your local window and door professional via a computer, tablet or smartphone. 

What can I expect during a virtual appointment?

A consultation is your opportunity to discuss the goals of your project with a professional. During a virtual appointment, you can provide the details of your project to your local Pella expert who will share information about the various options available to you based on your project goals, including window and door styles, material types, colors, stains, and energy-efficient and noise-reducing options. 

Your Pella expert will provide demonstrations of Pella windows and doors that may be a good fit for your home and budget so you can see how a product looks and operates. Your Pella Professional will also discuss the best installation method for the project. During this appointment, homeowners will find out the project cost and discuss the remaining steps in the project. 

Learn more about the window replacement process.

How long does a virtual appointment last?

Virtual appointments last approximately 60 minutes.

How much does a virtual appointment cost?

Like all of our home consultations, our virtual appointments are completely free.

What happens after my virtual appointment is complete?

Following the online appointment, a local Pella expert will schedule time to perform an exterior review of your home, which will include measuring and photographing the windows and doors for order verification. After the professional measurements have been made, you can place your order and schedule a convenient installation date. 

At Pella, we are passionate about pairing homeowners with the best windows and doors for their homes. Learn more about our new virtual appointments or schedule a free virtual consultation.

1 Virtual appointment availability may vary by market.

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