Find your Pella Serial Number
To help save you time if your product ever needs service or repair, Pella includes a special identification number on every window and door we make. The serial number can be printed on a clear or silver label or etched into the glass. Use the illustrations below to locate the serial number on your Pella product.
Window
Serial numbers for windows can be found in one of the following:
- Top of Window: Label may be between the glass in the upper left or right corner (A).
- Bottom of Window: Label may be attached to the glass or between the glass in the lower left or right corner (B).
Sliding Patio Door
Serial numbers for sliding patio doors can be found in one of the following:
- Top of Patio Door: Label may be between the glass in the upper left or right corner (A).
- Bottom of Patio Door: Label may be attached to the door panel, just above the handle (B).
Hinged Patio Door
Serial numbers for hinged patio doors can be found in the following:
- Bottom of Hinged Patio Door: Label may be attached to the door panel, just above the handle (A), or to the glass or between the glass in the lower left or right corner, on the interior or exterior of the door (B).
Entry Door with Sidelights
Serial numbers for entry doors can be found in the following:
- Top of Entry Door: Label may be on the top hinge on the edge of the door (A).
- Bottom of Entry Door: Label may be on the lower left or right corner of the sidelight glass, (B), or the exterior sill (C).
Entry Door without Sidelights
Serial numbers for entry doors can be found in the following:
- Top of Entry Door: Label may be on the top hinge on the edge of the door (A).
- Bottom of Entry Door: Label may be on the exterior sill (B).
Storm Doors
For all storm door inquiries, please call 888-646-5354.