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Why Are Window and Door Lead Times So Long?

So, when you are planning your next replacement or remodel project, here's what you can do to ensure things run as smoothly as possible:

  • 1.  Start planning early.

    We recommend you order your new windows and doors 3-6 months before your project starts. It’s always better to be prepared.

  • 2.  Be flexible.

    Just like when you are buying a house, it’s important to prioritize your must-haves versus your nice-to-haves. Our team of experts is here to help you weigh what the most important aspects of your new windows and doors are. We’ll help you find the right products for your space and your budget.

  • 3.  Keep notes and your order number handy.

    If you call our customer service team instead of your sales representative directly, it’s helpful to have notes and your order number handy. This will help our team members get you the exact information you are looking for, faster. You can easily find this information in your contract.

  • 4.  Select a company that will stay on top of your project and update you on progress.

    When you buy with Pella, you have a dedicated window and door expert and a support team that will work with you start to finish.

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