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Replacement Process

If the windows in your home have been there for a long time, it is inevitable that they have begun to deteriorate in their effectiveness. Are your windows drafty or hard to open and close? These are sure signs that they are ready to be replaced. Consider this an opportunity to give your home a simple, economical design upgrade that will improve the value of the home.

Remodeling or replacing with new windows during the winter is something that can be done quickly and easily by our professional window replacement experts.  Replacing windows in your home is a smart way to give it a completely fresh and modern upgrade. The money you’ll save on energy bills makes this a wise investment as well.

Here’s a list of the steps our window replacement experts will take on your project:

1. Pre-construction survey appointment. 

Our pre-construction technician will visit your home to:

  • Confirm window sizes and specifications
  • Conduct the installation review
  • Investigate areas that might get in the way of successful installation
  • Review the process from start to finish
  • Address your questions and concerns
  • Provide you with a Pella warranty packet and owner’s manual

2. Scheduling the installation

We’ll double-check to make sure we’ve agreed on a convenient installation date.

3. Confirmation call

We’ll call to remind you of the installation date, a day or two before.

4. Installation

Our crew will arrive at the expected time on the day of installation, assuming no problems with traffic, weather or other circumstances beyond our control.

5. Customer approval

When we’re done with the installation, the installer will take you on a final walk-through for your approval.

6. Follow-up

We’ll contact you within 48 hours to verify that the installation has been completed to your satisfaction.

Contact your local Pella showroom and get a free consultation on your upcoming replacement or remodeling project!  We’re dedicated to helping you find the best-looking, affordable replacement windows.

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*Study of homeowner perceptions of leading national brands. Study commissioned by Pella, 2021.